Why Should You Choose Us?

 

Below are some of the reasons why other discerning pet parents have chosen us to care for their pets.

Why Choose While You're Away?
  • From our initial consultation we will work to ensure every aspect of your loved ones time with us will be second to none.

  • We provide peace of mind while ensuring the health and happiness of your loved ones while you're away.

  • We will work to earn your trust by delivering superior, professional service to ensure you are a return customer.

  • We will treat your loved ones with the love, care and attention you want and expect.

  • Bottom line, you're making a choice for the care of your loved ones and want someone you can trust.

  • We are fully licensed, insured and bonded for our customers protection.

  • We will treat your loved ones as if they were our own.

  • We encourage you to contact us for references and contact our references to learn about our level of service first hand.

Our Core Values & Traits

Everyone here at While You're Away exemplifies our values and traits on a daily basis.  In addition, our employees are screened and evaluated on a consistent basis to ensure they provide an unparalleled care giving experience.
 

  • Love

  • Understanding

  • Professionalism

  • Experience

  • Dedication

  • Empathy

  • Dependability

  • Intelligent

  • Punctual

  • Common Sense Approach


Lastly, every month we perform peer reviews and review customer feedback specific to each care giver to help identify areas for improvement.

All of this plus ongoing training makes us second to none when you are determining / evaluating care giving services.

NAPPS Pledge of Professional Conduct
(National Association of Professional Pet Sitters)

 

As a member of the National Association of Professional Pet Sitters, I hereby pledge:

 

Service

  • To deliver skillful, safe, compassionate care to all pets entrusted to my supervision;

  • To keep all client information confidential;

  • To safeguard the client's residence by taking all reasonable precautions.

 

Conduct

  • To respect my fellow professional pet sitters and to treat employees, customers, and competitors with honesty and integrity;

  • To refrain from saying, writing, or doing anything which would defame my competitors or bring embarrassment or dishonor to the pet sitting industry;

  • To operate my pet sitting business in a professional manner and to enhance the pet sitting industry within the community.

 

Education

  • To learn as much as possible about my career as a professional pet sitter so that I can provide superior service to each client;

  • To support and encourage responsible pet ownership with my customers as well as my community;

  • To continually improve my knowledge of the pet sitting profession by participating in educational opportunities.

 

Legal

  • To comply with all local ordinances relating to the care and keeping of animals; and to obey all regulations, Federal, State, and local, which pertain to pet sitting businesses;

  • Not to promote a product or service in connection with NAPPS without the written consent of the Board of Directors of the Association

© While You're Away  •  All Rights Reserved

Jacksonville, FL  •  904-469-1315  •  info@wyajax.com

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